bluma project will happily accept unworn or defective merchandise, with tags attached in original packaging, for a full refund or exchange within 14 days from the purchase date. Items cannot be returned after 14 days of the purchase date.
Sale merchandise marked "final sale" is not refundable or exchangeable, all other sale items may be returned.
Please note: Shipping and handling costs on returned items are non-refundable.
We are unable to process returns for any bluma project items purchased from an outside retailer.
*Upon receipt of returned goods, bluma project reserves the right to deny the refund if the merchandise does not meet policy standards.
How to make a Return:
Please send all returns to:
547 Henry Street
Brooklyn, NY 11231
How to make an exchange:
Please email us at firstname.lastname@example.org, and we will assist you with your return, exchange or reorder of new merchandise.
Please contact email@example.com with any questions or concerns.
Please allow 1-3 business days for your order to be processed and shipped out.